Privacy Policy

Who we are

Ticketingbox provides ticketing, reservation, and purchasing services, and is a U.S.A. corporation with its principal place of business in the State of Georgia. This privacy policy explains how we use any personal information we collect about you when you use our website, www.ticketingbox.com.

We understand that your privacy is important to you and that you care about how your information is used and shared online, and we respect and value your privacy.

If you have any questions about our privacy policy, you may contact us by phone or email via our Contact Us page.

What information we collect

We collect information about you when you register with us, or place an order for products, or use our services. We also collect information when you voluntarily complete customer surveys, provide feedback, and participate on our forums. Website usage information is collected using cookies.

For individuals living in the European Economic Area (EEA), we collect and process your data under the basis of “legitimate interests”, so that we may provide our services to you.

As for any kind of data collection and processing falling outside of our services, such as marketing offers, you must specifically opt-in to these offers to have your data collected, and this is clearly presented on the relevant pages (like the order checkout page).

1) Personal Contact Information

The personal contact information that we collect consists of:
- your name,
- your address,
- your phone number,
- your email address.

This data is collected only with your consent and is for processing orders you make on our site.

If you opt-in in, we may also use this data to send marketing material to you about our other services or our partners’ services.

2) Payment Information

The payment information that we collect includes:
- your credit card type,
- the last four digits of your credit card number.

We use this information for processing orders, receipts, and for confirming your orders with us.

We never store your full credit card number, nor share it with anyone else. It is processed at time of transaction only, via industry-standard secure channels.

3) Other information

Other types of information we collect includes:
- your IP address,
- behavioral data within our site, such as which of our pages you visited.

We use this information to diagnose problems with our servers and administer our website, as well as to tailor your experience with our site and ensure we’re providing a user experience you’ll be satisfied with.

We may share this information with others who provide content to this site.

4) Cookies

Our site uses cookies only to provide standard website behavior to you.

We use cookies to keep track of your shopping cart, log you into our site, and to manage your site preferences.

We do not use your personal data for any other purpose unless you explicitly consent.

How long we keep your data

For most data, we keep it only as long as needed to provide our services to you.

Your credit card number is never stored, and is securely discarded immediately after time of transaction.

Your contact information or account information, such as your address, is only kept as long as you have an account with us. You can also use our site to modify or delete this information at any time.

We may archive some of your personal information as it pertains to the use of our services, such as fulfilling ticket orders, so that we can analyze and improve our services.

You may request to us to delete your personal information, and we will respond to your request within 30 days.

Who we share your data with

We may share your data with:

- Third party service providers, like payment processors and financial institutions under contract who help with our business operations (such as payment processing, ticket fulfillment and delivery services).

- Our co-branded partners for certain sites, events or listings, so that we may provide joint content & services to you. We may share contact information and transaction data (not payment information) with that partner, which is subject to their privacy policy.

- Marketing partners for certain sites, events or listings where you agree during checkout that you would like your information shared with them. Information shared with a marketing partner is subject to their privacy policy.

Where your data is stored

We may process and retain your personal information on our servers in the United States, the European Union, and elsewhere in the world where our data centers are located.

For individuals living in the European Economic Area (EEA), your “data controller” is Ticketingbox.

Your data controller is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with applicable laws.

Your data controller may transfer data to other 3rd parties as described in this Privacy Notice.

How you can control your data

If you would like to access, update, delete, or give us instructions on how to use your data, email us anytime at support@ticketingbox.com and we will get back to you within 30 days.

We comply with all applicable laws in regards to data collection and processing.

For individuals living in the European Economic Area (EEA), under EU law we are obligated to inform you that you have:
(i) the right to request access to, correction, or erasure of the data,
(ii) the right to object or restrict the processing,
(iii) the right to data portability,
(iv) the right not to be subject to automated decision-making including profiling, and
(v) the right to lodge complaints with the relevant data protection authorities (ICO).

Security Notice

This site www.ticketingbox.com has security measures in place to minimize the loss, misuse and alteration of the information under our control.

This site www.ticketingbox.com contains links to other sites and is not responsible for the privacy practices or the content of such Web sites.

NOTWITHSTANDING THESE SECURITY PRECAUTIONS, EACH USER EXPRESSLY AGREES THAT USE OF THE ABOVE DESCRIBED SITE IS AT USER'S OWN RISK. USER SHALL BE RESPONSIBLE FOR PROTECTING THE CONFIDENTIALITY OF USER'S PASSWORD(S), IF ANY. NEITHER THE ENTITIES PROVIDING THIS SITE, NOR THEIR AFFILIATES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, SHAREHOLDERS, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS, WARRANT THAT SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THIS SITE OR AGAINST THEFT OR UNAUTHORIZED USE OF DATA OBTAINED FROM USE OF THIS SITE.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at support@ticketingbox.com